{"id":13691,"date":"2022-06-03T06:02:18","date_gmt":"2022-06-03T06:02:18","guid":{"rendered":"https:\/\/france-gastronomie.shop\/faq\/"},"modified":"2022-07-21T06:55:42","modified_gmt":"2022-07-21T06:55:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/france-gastronomie.shop\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho are you?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Our company is Czech, created in 2006, we work mainly in the field of export of industrial products.\r\n\r\nThe manager is French, 53 years old, gastronome like all French people worthy of the name. For 6 years we have been importing in B2B a range of French wines.\r\n\r\nThe team is French, Czech and Italian.\r\n\r\nThe B2B market blocks our will to democratize French gastronomy, we decided to get closer to our customers in order to better satisfy them, so we can make them discover the best of French gastronomy at a reasonable price.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the project?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Offering the best of French gastronomy at a reasonable price, with an impeccable service.\r\n\r\nThe key word is “discovery”.\r\n\r\nOur producers are our partners, we sign up for the long term, we present a wide range of their productions, the objective is “trust”.\r\n\r\nWe start with a grocery shop in the centre of Prague supported by an e-shop, at the beginning we don’t offer home delivery but pick up via the grocery shop.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen can we expect delivery to our home?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
After a few months of experiments, we will offer home delivery service throughout the Czech Republic, also valid for fresh products such as cheeses and charcuterie.\r\n\r\nThis stage of development requires investment in a cold and temperate storage place, a light processing laboratory, equipment for preservation, packaging, etc.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can you summarise your offer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
The base, the meats, the vegetables, each ingredient must respect the most severe quality standards, guarantee a good respect of the quality of life of the animal, present a traceability without fault.\r\n\r\nThe recipes must be in conformity with our traditions, even if sometimes modernized.\r\n\r\nThe working tool must be able to guarantee the general quality of a product and its conservation.\r\n\r\nFinally, a product must be good and beautiful!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I get information by phone?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Yes, Vlasta is at your disposal at +420 333 333 333\r\n\r\nYou can also write to us at: contact@france-gastronomie.shop<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have a catering business?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Yes, we can deliver a special order, regardless of the quantity.\r\n\r\nPlease contact us at +420 333 333 331<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy do you limit yourself to French products exclusively?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
French Terroirs are all unique, because of their particular geography, because of their history.\r\n\r\nEach Terroir offers you a multitude of exceptional food products, made according to ancestral recipes.\r\n\r\nWe are certain that the extent of French know-how is quite sufficient to offer you a gastronomic discovery every day.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the point of registering?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
You will become a VIP customer, you can benefit from special offers.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to taste your products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We offer the maximum of mixed cartons, cartons of 6 different bottles, you will be able to taste without taking any risk.\r\n\r\nEach of our products is accompanied by a tasting sheet in CZ, EN and FR languages.\r\n\r\nWe organize a tasting every Friday PM, place: the grocery shop.\r\n\r\nDon’t hesitate to make us suggestions of products to taste.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I am not satisfied?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Please go to our terms and conditions, everything is well explained, you can fill in a complaint form.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do you manage use-by dates?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Our software includes the “use by date”, traceability is guaranteed.\r\n\r\nWe do not hide the original information written on the products, the “use by date” are part of it.\r\n\r\nWe do not sell products that have reached their “use by date”.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do you choose the products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
All of our producers respect the strictest quality standards.\r\n\r\nThe meat is born, raised and processed in France, the animal feed is guaranteed GMO-free, animal welfare is a priority.\r\n\r\nOur producers are certified………………………….<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Who are you? Our company is Czech, created in 2006, we work mainly in the field of export of industrial<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13691","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/pages\/13691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/comments?post=13691"}],"version-history":[{"count":0,"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/pages\/13691\/revisions"}],"wp:attachment":[{"href":"https:\/\/france-gastronomie.shop\/en\/wp-json\/wp\/v2\/media?parent=13691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}